Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If your item arrives damaged, we offer a return or full refund under the following conditions:

• The return request must be made within 2 day of delivery.

• A video of the unpacking must be provided clearly showing:

  • The unopened packaging

  • The process of opening it

  • The visible damage upon unpacking

This helps us process your claim quickly and prevents misuse.

To initiate a return or refund, please contact our support team with your order ID and unpacking video.