Terms of service

Terms of Service

By accessing and purchasing from our website, you agree to the following terms and conditions:

1. General

• These Terms of Service govern your use of our site and all purchases made through it.

• We reserve the right to modify these terms at any time. Updates will be posted on this page.

2. Product Information

• We strive to provide accurate product descriptions and images. However, slight variations in color, texture, or design may occur due to photography or display settings.

• Prices are subject to change without prior notice.

3. Orders & Payments

• All orders are subject to acceptance and availability.

• Payments must be made in full at the time of purchase via the accepted payment methods listed on the checkout page.

4. Shipping

• We aim to ship orders promptly, but delivery timelines may vary due to courier or location factors.

• Shipping charges, if applicable, will be displayed at checkout.

5. Returns & Refunds

• Returns or refunds are accepted only if the product is received damaged.

• To qualify, customers must:

  • Raise a return/refund request within 1 day of delivery.

  • Submit an unboxing video clearly showing the unopened package, unpacking process, and visible damage.

• We reserve the right to deny a claim if the video does not meet our verification criteria.

6. Intellectual Property

• All content on this site, including images, text, logos, and product designs, is the property of Al-Sunnah and may not be reproduced without written permission.

7. Limitation of Liability

• We are not responsible for indirect or incidental damages arising from product use or site access.

• Our liability is limited to the value of the purchased item.

8. Governing Law

• These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Hyderabad, Telangana courts.